FREQUENTLY ASKED QUESTIONS

PETS

Pets are residents, too! We allow two furry friends per home.

There is a non-refundable pet fee of $400 for your first pet and $100 for the second and a monthly pet rent of $30 per cat or $50 per dog.

No! Big or small, we welcome most dogs at Elm Creek. Breed restrictions do apply - see the next question for more information.

We welcome most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid.

SMOKE-FREE LIVING

Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.

PARKING AND STORAGE

Yes! We offer a variety of parking options for convenience.

Garage Compact parking is available starting at $85

Garage Standard parking is available starting at $105

Garage Premier parking is available starting at $140

Open Lot parking is available starting at $30

Premier Lot parking is available starting at $50

Your gear is important to us! 

Storage: $30

LEASE INFORMATION

We offer select lease terms of up to 24 months with longer leases available upon request. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.

For your convenience, the best way to make all rent and utility payments is via Automatic Clearing House (ACH) debit. This is the easiest, no-hassle way to ensure your rent is paid on time. We also offer the ability to pay with Visa, MasterCard, Discover, American Express, MoneyGram, or personal check and money order for a fee.

Security deposits or holding fees are refundable when certain criteria are met. Ask the leasing team for details.

Liability coverage is required to live at our community. You are pre-approved through our preferred provider, Assurant, and pay with your rent. For quotes from Assurant, please visit www.assurantrenters.com or call 877.826.8203.

EARLY DEPARTURES OR TRANSFERS

If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).

You can move into another AIR community without breaking your lease! We offer coast-to-coast transfers to another AIR community. Security deposit and other fees may apply - ask for details.

If a new roommate moves in, he or she must fill out an application and qualify.

If a roommate moves out, the remaining leaseholder will need to re-qualify.

We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.

APPLICATION INFORMATION

In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.

We gladly accept guarantors. Must have an average income of 5x the monthly rent and be a U.S. citizen.

Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted.

Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).

Two people per bedroom (except children under 24 months; they are exempt from occupant counts).

We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review.

We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments.  Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.

We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.

We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts.  Please contact the leasing office with additional questions.

CAREERS

We’re always excited to hear from potential new team members! You can explore all open positions at www.AIRCommunities.com.

CONTACT COMMUNITY LEADERSHIP

We want to do everything we can to make you feel right at home! We’re standing by to answer any questions and ease any concerns you have.

 

Reach out to your Community Leadership Team.